I'm not sure if I've mentioned
the disaster which befell my brand new iPhone in a bathroom-based incident a
while ago, after I'd had it barely a week - which just goes to show the
verisimilitude of the statistic pointed out to me by several piss-takers
well-wishers that two of the most common forms of damage caused to iPhones is the
screen cracking and that occasioned by submersion in water. Mine fell into the *ahem*
latter category.
And no, I didn't
undertake the immersion-in-a-pouch-of-rice treatment afterwards; I was too
upset and actually quite concerned that
a family member might find it and think it was a boil-in-the-bag ready
meal, thus making matters even worse.
Smarting from the
incident, I wandered around the house in a daze, wondering what iniquitous deed
I had perpetrated in my past which had rendered me deserving of such a harsh gadgetry-related
punishment. Suddenly, I remembered; in an episode of that top comedy show The
IT Crowd, precisely the same thing had happened to one of the main characters (Moss),
after he had put his phone in that most conveniently placed of locations, the
top shirt pocket – and I had laughed out loud.
My tweet to the
show's writer Graham Linehan, demanding compensation, elicited no response, so
I turned my attention to my buildings and contents insurance, administered by
a certain company from whom I could possibly have obtained a claim form in
person if I had bothered to take the 20½-hour journey via Brittany Ferries from
Plymouth. No, there isn't a prize.
My first telephone conversation
was with a very friendly and helpful young lady who, I realised after a
subsequent conversation with another equally helpful young lady four days later
(which was on the Friday afternoon), had done absolutely nothing she had
promised, i.e. passed the matter to the company who dealt with damage repairs
on their behalf. So the second young
lady made the same promise and, all things considered, I couldn't help feeling
rather pessimistic about the outcome. However, I had a call within a couple of
hours, giving me a reference number and informing me that DPD would be
collecting the phone for repair or replacement on the Monday, between 9.00am
and 6.30pm.
I had a text message
on Monday morning saying that the phone would be collected - bizarrely -
between 12.18pm and 1.18pm! It was therefore with a strange but totally unfounded
disappointment that I welcomed the DPD bloke at 12.21pm.
The company dealing
with the phone had told me it was repairable and would be returned via Royal
Mail within 7 to 10 working days. Given that Royal Mail make a habit of doing
things like ditching the first-class post, conveniently forgetting to tell everyone
about it, and bearing in mind the onset of Christmas mail, I was not all that
optimistic.
Anyway, to cut a long
story short, I was forced to make four more telephone calls, the repairing
company decided the phone couldn't be mended, the insurer coughed up the full
amount for a new replacement (less £35 excess) and, as soon as the dosh
appeared in my bank account, I hastened down to the nearest iPhone merchant and
bought one.
I'd had a Blackberry
for almost three years (which my employer provided) but I finally decided
enough was enough (I hated it) and that, after a good deal of research, I was
desperate to have an iPhone.
Hey! An Apple
turnover.*
*I'll
get me coat